The questions asked every day
Prices, availability, what is included, how to reach you. Answered from your own facts, not invented - and handing over to a human the moment it does not know.
Most AI added to small business websites is a chat bubble nobody asked for, answering questions nobody has. The useful version is quieter: the same enquiry answered at midnight, the inbox sorted before you open it, the quote drafted and waiting for your correction.
An assistant that knows where its knowledge ends
The test is the same as for any automation: does it repeat, does it follow rules, and would a person doing it be bored?
Prices, availability, what is included, how to reach you. Answered from your own facts, not invented - and handing over to a human the moment it does not know.
Read, categorised and sent to the right person with the detail already extracted, so nobody retypes an address from an email.
A reply, a quote, a description written from your own data and waiting for someone to correct and send. Faster than starting from blank, safer than sending blind.
Cyprus sells in English and Greek. Translation drafts that a human checks beat either leaving half the market out or publishing something nobody read.
AI that invents an answer costs more trust than it saves time. These four rules are not optional in anything we build.
Grounded in your own pages, prices and policies. If the answer is not there, it says so and passes the question to a person.
For anything that commits you - a price, a date, a promise - a person approves before it is sent.
People are fine talking to one; they are not fine finding out afterwards.
What goes to a model, what is kept and for how long - decided deliberately, written down, and compliant with GDPR rather than hopeful about it.
Not mock-ups. Four live sites, and the write-ups behind three of them.
The things people ask before they commit to anything.
A model left to answer from general knowledge will. One grounded in your own content and built to say "I do not know" will not, which is why we build the second kind.
Probably not a chat assistant. You might still benefit from sorting and drafting, which save time without facing the customer at all.
There is a usage cost per conversation, small for the volumes most Cyprus businesses see. We size it honestly before building, and we will tell you when it will not pay back.
Yes, and that is often where it earns the most, because it removes the question of which language someone has to use to reach you.
That depends on choices made during the build, not on the technology. Which provider, what is sent, what is stored, what is retained. We set those deliberately and write them down.
Tell us what you need and what it is for. You get a written scope and a fixed price before anything starts. Email info@webcodexcyprus.com, call +357 94 119060, or use the quote form.